Shared SSL is a feature available on some of our packages. To find out if the package you purchased includes this feature, review the packages and features listed at our web site.   If your current package does not support this feature, you can contact the sales team and upgrade to a package that offers Shared SSL.

Step 1 - Request shared SSL to be enabled for your site

If your package includes Shared SSL support, you can simply contact Technical Support and request that this feature be enabled, or "turned on" for your domain name.

Be sure to include your domain name, contact name, and contact information. You will receive a confirmation email reply when the request has been completed (usually within a few hours).

Step 2 - Transfer files into your SSL folder

Here are some things you need to know while using Shared SSL with your site.

• After Shared SSL has been enabled, a new ssl folder is created for your site on a separate server. The ssl folder is NOT on the same server as the www folder.   It is not inside the www folder, FrontPage only displays the directory structure within the www folder, you will not be able to view the ssl folder using FrontPage. For help on using FTP to connect to your site, please refer to the FTP section.

• Because the ssl directory it resides on a different server than the www directory, the ssl folder has a different URL than your web site. Therefore, when you want to view the SSL folder and its contents via a browser, you must use a different URL.

Step Three below shows you the path to your new SSL folder. Notice that the URL starts with "https" instead of "http." This is an indication that you are now using a secure protocol.

Step 3 - Integrate the Shared SSL content into your Web pages

Coding your Web pages to use the Shared SSL is actually quite simple. The SSL can be used whenever you need to collect or transfer information securely. The most common use of SSL is for gathering payment information on commerce-enabled web sites. Integrating forms or shopping carts to use the Shared SSL is actually quite easy. If the form or scripts requires a path to where data is being "written to" then you will use the SSL path that was covered in Step Two, above.